OrderingOur Shopping Cart and Payment process is done through Pay Pal so is secure and safe. You also have access to Pay Pals buyer protection process for your added piece of mind.
You can choose to order a slide show on a CD/DVD or as a download. For the CD/DVD option, Slide shows will be supplied on CD unless otherwise stated above the "Add to Cart" button. To place an order click on the "Add to Cart" button under the required slide show, the left side button is for delivery by post, the right side is for the download option. You will then be taken to the shopping basket held with Pay Pal. You can choose to return to digislides with the "continue shopping" button to purchase further slide shows or continue your purchase with the "Proceed to Checkout" button.
Orders can contain both Postal and Downloaded slide shows. Payment is excepted in British Pounds (GBP). If you are paying with another currency Pay Pal will apply their current exchange rate.
PayPal Account: If you have a pay pal account you can log in and make a payment using your normal payment options.
No PayPal Account: You don't need a Pay Pal account to make a purchase. All you need to do is fill out your payment details and follow Pay Pals payment process. Major Credit and Debit cards are accepted.
Once payment has been confirmed we aim to process and dispatch your order within 48 hours. An e-mail notification will be sent once postal orders have been despatched so you know your order is on it's way.
Orders by Post will be sent via first class Royal Mail. Please allow 7 days from confirmation of dispatch before contacting us about missing orders. The delivery charge is £1.00 per order (UK only). For International destinations please contact us first to confirm the postage charge.
Downloads: Orders via download do not include the postage and packing charge. You will receive an e-mail within 24hours of placing your orders containing instruction on how
to download your order. This will be made available via Zip files and is only suitable for download via a broadband or highspeed connection. This option should not be used if you
connect to the internet via a modem or mobile network as the files will be a minimum of 300mb.
The slide show will be made available for download for a limited time of at least 5 days. If you are unable to download the files before the limit we will be happy to re-issue your download.
Returns and Cancellations policy
You can cancel a postal order at anytime before it has been dispatch by sending an e-mail to firstname.lastname@example.org. If your order has been dispatched then you will need to return it to us un-opened. Downloaded orders cannot be returned for a refund but can be cancelled as long as we have been contacted with you cancellelation request before the download instructions have been e-mailed to you.
All CD's are error checked before dispatch, but if you do have a faulty CD that has been tried in more then one computer or a damaged CD, we will be happy to send you a replacement. Please contact us within 48 hours of delivery. If you decide you don't want a slide Show CD for any reason you can return it by contacting us within 7 days of receipt. You will be liable for return postage. On receipt of the return you will be issued a refund for the item returned.
Please contact us via e-mail before returning your order
Digital Picture Frame Store
The photo frame store is managed and run through Amazon.co.uk. Upon buying a product you will be taken to the Amazon website to process your order and make a payment. All payments, order processing and shipments are fully managed by Amazon and not Digislides. If you need to return a product brought through the store or alter an order then this can be done through your Amazon account. Full details can be found on the amazon.co.uk website and will also be e-mailed to you by Amazon once an order is placed.